Growth Engineering for high-volume SaaS companies
StepFunction’s product analyzes huge volumes of product, CRM, support, and operational data to provide actionable data to Marketing and Customer Success for churn management, upsell, and retention. Their beachhead market is unified communications, but the product is broadly relevant to any high-volume SaaS company. StepFunction was founded by entrepreneurs with deep enterprise cred. Navneet Singh, CEO, is previously from Oracle and Google, and Tej Kohli, Chief Customer Officer, is previously from Cisco and Avaya.